The Leadership Skills Gap

Formal management and leadership training remains a considerable gap in the professional world:

According to the CMI, a striking 82% of people in the UK become managers without any formal training, creating an epidemic of what are known as "accidental managers."

Globally, Gallup's 2025 "State of the Global Workplace" report found that less than half of the world's managers have ever received any formal training.

Even among senior leaders, a significant 26% report having never received any formal training, suggesting that this skills gap extends to the highest levels of an organization.

The consequences are significant - untrained managers struggling with essential skills like communication, motivation, and collaboration, which can lead to decreased team effectiveness, lower employee engagement, and higher staff turnover.

Outcome1 - Overcoming the Gap

At Outcome1, we've essentially developed a unified theory of leadership - a user manual for leaders - that draws on cutting-edge insights from neuroscience.

By understanding how our human brains (i.e., people) truly operate - from motivation and decision-making to emotional regulation - we equip leaders with the knowledge that makes every other leadership and team-based skill more powerful and intuitive.

From this foundation, leaders, teams & individuals have the tools to fully engage in the process of building and developing their organisation - but we also develop the clarity and knowledge needed to succeed as a business. From mastering finances and developing strategy, to business models and marketing - we fill in those gaps.

We use the STEPS model to fully understand and fill in those gaps.

Our Approach - the STEPS Model

Our proprietary STEPS Model provides a clear, actionable roadmap for transforming leaders, teams, and organisations - integrating brain science with real-world business challenges.

Different learners have different levels of experience, and hence different starting points - but the model acts as a guide for the development needs of EVERY current and future leader! With unique insights from brain-science and hi-tech sectors, it provides the most comprehensive and valuable way to put each step of the competency development journey in place - whether those steps are building individual, team, or organisational competences. Our portfolio of training programmes is extensive, but map specifically to the STEPS model - either to a single STEP, or multiple.

STEPS 1-3

In programmes that deal with the first three STEPS, we develop a revolutionary model of people and leadership in the workplace, using powerful but simple insights from neuroscience to underpin the theory and practical application.

The model starts with genuinely and comprehensively understanding ourselves and others so that we can get the best out of any interaction or situation. We then step through high-performance team-building and team-working, as well as developing and maintaining an optimal work environment in support of productivity, creativity, innovation, workplace engagement, and well-being.

STEPS 4-5

In the additional STEPS, we build on the first three to develop the professional and technical competencies of running a business - profitably, sustainably, & positively.

We tackle performance within key organisational / business disciplines in STEP 4 - and in STEP 5 we build the competencies needed to make any organisation sustainable - increasing its long-term viability, and giving it a solid foundation rooted in good governance.

How We Ensure Quality

We align with international quality standard ISO 29993:2017 - the international standard for learning services outside formal education (e.g., vocational training, corporate workshops, and language schools). It is designed to ensure transparency, quality, and effectiveness in non-formal training.

See our compliance Document here

Our training is engineered via the ADDIE process, built upon neuroscience-backed principles to maximise both the effectiveness and the retention of the relevant skills / tools / concepts / knowledge, & measured using Kirkpatrick’s Four Levels to ensure that your investment results in measurable behavioural change."

How We Deliver Training

We make learning engaging, accessible and practical in all of our courses. Whether delivered on-demand, virtually, face-to-face or through a blended approach, we focus on turning learning into action and making it work in the real world.

Our experienced facilitators create an interactive learning environment — encouraging discussion, challenge, and collaboration — rather than passive learning. For bespoke / tailored courses, we use the delivery approach that best fits your organisation and learners.

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